The Classification, Storage and Retrieval of Electronic Mail - Two Exploratory Studies

نویسنده

  • Maureen L. Mackenzie
چکیده

Electronic mail has been fully integrated into the communication processes in this country. Within the business environment, e-mail allows managers to efficiently communicate not only with customers and venders, but also internally with subordinates, superiors and peers. Less hard copy and more digital copy is being used to share and disseminate knowledge. The dialogue between managers that precede a decision may be trapped within a plethora of e-mail messages. The scholarly interest in e-mail lies not only in its use as a vehicle to communicate, but as a storage container for knowledge.

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تاریخ انتشار 2005